Saylo AI Privacy Policy

1. Who we are. Saylo AI operates the website at saylo-ai.net and the companion chat service offered through it. In this document, "we", "us" and "Saylo AI" refer to that service, and "you" refers to any adult using it.
2. Scope of this policy. This policy covers information handled when you browse saylo-ai.net, register an account or exchange messages with a Saylo AI companion. It does not cover third-party sites you reach from our links.
3. Acceptance. By using Saylo AI you confirm that you have read this policy and understand how your information is handled. If you disagree with any part of it, please stop using the service.
4. Minimum age. Saylo AI is available only to individuals aged 18 or over. We do not knowingly collect information from minors, and any account discovered to belong to a minor is removed together with its data.
5. Account information. When you register we collect the identifier you sign up with, such as an email address, plus a securely hashed password or the token supplied by your chosen sign-in provider.
6. Profile preferences. Any preferences you set - favourite companion, tone settings, language, notification choices - are stored so the service behaves consistently across your sessions.
7. Conversation content. Messages you exchange with a companion are stored so that the conversation can continue across sessions. Without this storage the memory feature described on our site could not function.
8. Technical data. We record standard technical information such as IP address, browser type, operating system, referring page and timestamps. This supports security, fraud prevention and basic troubleshooting.
9. Usage analytics. We collect aggregated statistics on which pages are visited and which features are used. These reports describe patterns across many users and are not used to profile individuals.
10. Payment data. Where a paid option exists, card details are entered directly with our payment processor. Saylo AI never receives or stores full card numbers; we retain only a transaction reference and status.
11. Support correspondence. If you contact support we keep the message, our reply and any attachments so that follow-up requests can be handled properly.
12. Cookies. We use cookies to keep you signed in, remember interface preferences and measure traffic. Non-essential cookies can be refused through your browser without losing access to core features.
13. Similar technologies. Local storage and comparable browser mechanisms may be used for the same purposes as cookies, particularly to hold session state between page loads.
14. Purposes of processing. Information is used to operate the service, maintain conversation continuity, protect accounts, handle billing where relevant, respond to support requests and improve the product over time.
15. Legal bases. Depending on your location we rely on contractual necessity, our legitimate interest in running a secure service, your consent for optional cookies and marketing, and compliance with legal obligations.
16. No sale of personal data. Saylo AI does not sell personal information and does not rent or trade conversation content to advertisers, data brokers or any other third party.
17. Service providers. We share limited data with vendors who host our infrastructure, process payments, deliver email and provide analytics. Each is bound by contract to use the data only for the service they supply.
18. Legal disclosure. We may disclose information where we are legally required to do so, or where disclosure is necessary to investigate fraud, abuse or a credible threat to safety.
19. Business transfers. If Saylo AI is acquired, merged or reorganised, account data may transfer to the successor entity, which remains bound by the commitments set out in this policy.
20. International transfers. Our providers may process data in countries other than yours. Where that happens we rely on recognised safeguards such as standard contractual clauses.
21. Security measures. We apply encryption in transit, access controls, password hashing and routine review of administrative access. No online system is perfectly secure, but we take these safeguards seriously.
22. Breach handling. In the event of a security incident affecting personal data, we will investigate promptly and notify affected users and any relevant authority where the law requires it.
23. Data retention. Account and conversation data are retained while your account remains open. After closure, data is deleted or anonymised within a reasonable period, except where a legal obligation requires longer storage.
24. Access and portability. You may request a copy of the personal data associated with your Saylo AI account, provided in a commonly used electronic format.
25. Correction. If information held about you is inaccurate or incomplete, you may correct it in your settings or ask us to correct it on your behalf.
26. Deletion. You may delete individual conversations at any time, or request removal of your entire account and its associated data.
27. Objection and restriction. Where local law provides these rights, you may object to certain processing or ask us to restrict it while a dispute is being resolved.
28. Withdrawing consent. Consent given for optional cookies or marketing messages can be withdrawn at any moment, without affecting processing carried out before withdrawal.
29. Marketing preferences. Promotional email is optional. Every message includes an unsubscribe link, and opting out never affects your access to the chat service.
30. Automated processing. Companion replies are generated automatically. This process does not produce legal or similarly significant decisions about you.
31. Fictional characters. Every companion on Saylo AI is invented. Names, biographies and images do not represent real individuals, and nothing said in a chat should be treated as advice from a real person.
32. Third-party links. Pages on saylo-ai.net may link to external sites. Once you leave our domain, the privacy practices of the destination site apply and we have no control over them.
33. Public areas. Anything you choose to post in a publicly visible area of the service, should one exist, can be read by others. Do not place private details there.
34. Changes to this policy. We may revise this policy as the service develops. The revision date at the top of the page is updated whenever we do, and material changes will be announced within the service.
35. Contacting us. Privacy questions and rights requests can be sent to support@saylo-ai.net. We aim to reply within thirty days and may ask you to verify ownership of the account first.

Questions about this document can be sent to the Saylo AI team at support@saylo-ai.net.